Tired of paying for Adobe Creative Cloud?This is how you cancel
Adobe offers several subscription modalities either to use by group or individually.Within its categories we find photo, graphic design, video, illustration, UI and UX, Acrobat and PDF, 3D and RA and social networks.For example, within the photo category, we find the photography section, which includes Lightroom, Lightroom Classic, Photoshop and 20 GB of cloud storage for only 12.09 euros per month.We can also hire them individually.For example, Premiere Pro, Illustrator or Indesign would cost us 24.19 euros a month, each separately.In the case of wanting to hire the entire complete suite, its cost reaches 60.49 euros per month.
These options are especially interesting if we need to use programs such as Photoshop, Premiere or Lightroom for a certain period of time, since it will allow us to use them by saving us a good amount of money.On the other hand, if we need to use long -term applications, the amount we will pay surely to be superior, to which its life license would cost, and this is where Adobe plans his business.
Steps to cancel the subscription
In the event that we have signed up for its test version or have signed up for some of its plans for individuals and we no longer want to continue using it we can cancel the subscription to avoid continuing to pay it.
Of course, we must take into account that, if we cancel within 14 days of the initial order, then a complete refund will be made to our favor.On the other hand, if we cancel after 14 days, our payment will not be reimbursable and the service will continue until the end of the billing period of that month.
To proceed with the cancellation of the contracted products we must log in to the Adobe page with our username and password.
This will lead us directly to your "Plans and Payments" page.In the left column we select plans to show us the one we have hired.Now we will click on the "Manage Plan" section that is within the plan we want to cancel.
This will make a new emerging window appear where it will show us the characteristics of our plan (applications included, price, billing period and storage in the cloud) on the left side.On the right side, we locate the section of "Finish the service" that is located at the bottom.Here we click on «Cancel the Plan».
Once this we must appear a new screen.Here we must indicate the reasons why we want to cancel and click on the "Continue" button.
On the back screens he will inform us of everything that we lose the cancel.We click on the "No, thanks" button, to continue.
Finally, we arrive at the "What will happen to Cancel", where again the details of the cancellation and the plan that affects.As we are agreed on, we just have to click on the "confirm" button.
From this moment the plan is canceled and they will not charge us more.A screen appears where we continue to be part of the Adobe community, being able to return to a plan at any time, and in the meantime to continue having access to the free creative fertilizer Cloud.We click on "made" to close the window.
Payment and Penalty Plans
As we have said, this subscription model is ideal for using the products we need only for a time.In this way, we can register a month, then cancel, later to register and cancel later, so the times we need.This allows us to do without them when we don't use it and save money.However, we must look good before hiring a subscription model since the price can carry a permanence, which in case of breach we should pay a penalty.
Annual and monthly plan
When we subscribe to Adobe Cloud we will have to choose one of these modalities of plans depending on the package that we are going to hire
All subscription models will allow us to cancel at any time, we will find the difference depending on the moment we do it.So that this does not take us by surprise, Adobe explains it in its subscription terms, so it is convenient to review them, although there are few users who carry it out.In the event that we cancel within the first 14 days, they reimburse us what is paid.After that 14 days, we will not enjoy the return, but we can continue using it until the end of the subscription.
Of course, you have to be careful when hiring the "Annual Plan, Monthly Plan" option, because according to its terms, when canceling after 14 days, an accumulated amount of 50% will be charged depending on the remaining time for the end of the contract.Along with this, the service will stop operating once the billing period of that month is over.This is a kind of "fine" for breaking the contract ahead of time, varying depending on the time available.
And it is that the subscription model can be interesting, but you have to be careful with possible hidden clauses in your contracts that can give us some disgust.Even without reading them, we must be clear that an annual contract paid month by month surely carries cancellation expenses, in order to compensate for the reduction included in the price.
How to avoid penalty
When avoiding any kind of surprise and having to pay the penalty when canceling, it is important that we use common sense.For example, it makes no sense to hire the annual plan if we plan.
Contratar el plan mensual
Therefore, if we are going to use any product in a timely manner or we do not know the time it will take us, the best option is to hire the monthly payment mode.It is true that it is a more expensive mode, because Photoshop would go out of costing us for 24.19 euros of your annual plan with monthly payment, at 36.29 euros of the monthly plan.But in return it allows us to cancel when we want without penalty and if it is within the first 14 days we will reimburse us the full amount of the paid month.
Of course, this plan is not available for the entire Adobe Creative Cloud catalog.For example, the photography pack does not include this payment modality.Yes, we will find it in individual applications such as Photoshop, Premiere Pro, or even in the pack that includes all adobe applications.
Cambiar de Plan
Another option we have to avoid the penalty goes for changing the plan to which we are subscribed.When we have a contracted subscription, we can change the plan by choosing another pack offered by Adobe.With this we get the date of renewal of the subscription to be updated.From this moment, if we cancel the subscription in the first 14 days, both the fraction of the previous subscription and the fee of the new plan are returned to us both.
Remove adobe account
If once our adobe subscription we decided we no longer need the account and we want to eliminate it completely we can also do it.To do this, click on this link to the privacy section.Subsequently, within the options we have available, we must move to the bottom of the screen, where we will find the section delete account.
From here we can request the permanent elimination of our account at any time by clicking on the "Continue" button.
On the following screen they will show us in detail all the data we lose in case of proceeding.In case we agree again, click on "Continue".
Now a screen appears to us where we will ask us to cancel any or subscription that we had in the account, in the event that there is an activated plan.We press again "Continue".
Finally, we must make a last confirmation and mark the box "Yes, I understand what this means and I want to eliminate this adobe account" and then click on the "confirm the elimination of the account".Once this is done, the adobe account will be erased and we will not be able to access it again.