Restaurant chain criticized by a viral policy photo that states that employees must obtain five -star reviews or be dismissed

Most likely, he has been in a restaurant or in a store and the employees have mentioned that they would appreciate them to leave a review of their services any certain review site.

And while it can be a bit unpleasant, it makes sense: better reviews equals a greater probability that more customers enter, which generates more money for the business.

But a restaurant chain in New Jersey is being criticized for allegedly forcing employees to obtain a minimum number of five -star Google reviews to maintain their job after the photos of written policy made their way on social networks.

Triple T Hospitity Group, owner of Tio Tacaco and Tequila Bar and Tommy's Tavern and Tap, is under fire after an absurd policy published in the location of Tio in Edison, New Jersey, which told the employees they would face the employees they would facethe dismissal if they did not.Receive a certain amount of five -star reviews.

"It is required that each service employee for FOH obtains a minimum of 5 Google reviews per month to remain used in Edison's location from February 2022. The review must include its name and five stars to tell," said theWritten notice..“We will have monthly Google review competitions every month to promote health competence.You must have a minimum of 15 reviews to qualify for awards.The winner of the first place obtains the first selection of five potential awards and the second place can choose between the leftover awards. ”

The awards included two free meals (for $ 22 or less), an additional free day, gift cards and commercial items.

The photo, which was originally published in Reddit, received more than 1600 comments.

"I bet you know that no one is going to receive those criticisms, so they can use that to threaten and shoot at will," said a commentator.

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"The owner or area manager probably threatened the work of the general manager for the mediocre reviews of the place, so they responded in the typical manager of the restaurant manager: hitting an aggressive memorandum on a wall and threatening to consequences," said another.“People are not leaving the restaurants because the pandemic was bad.They were fed up in 2019. The pandemic was only the drop that filled the glass. ”

Two Taco and Tequila Bar currently has three locations in New Jersey (Marlbororo and Clifton along with Edison's location where the sign was placed), while Tommy's Tavern + Tap has six locations in Jersey (Freehold, Sea Bright, Cliftton Bridgewater, Princetonand Morris Plains) as well as a restaurant in Staten Island.

The triple T marketing director, Andrea Bonfiglio, told My Central Jersey that the notice in Edison's location was published without justification by a general manager and that the policy had not been approved by the company.

"We do not institute this policy," Bonfiglio told the middle."It's a insane policy ... we reward people who go further, but we would never say, 'you better get this."

Triple T Hospitality Group is owned by Bonfiglio's father, Tommy Bonfiglio and it is estimated that the restaurant group has about 1100 employees.

According to reports, thousands of horrible and negative criticisms were placed in the destination pages of Google reviews for different locations of restaurant chains, but since then they have been erased.

"In the restaurant business, we are not saying goodbye to anyone, we are still trying to hire people," said Triple T owner Tommy Bonfiglio, NJ Advance Media.“It would be an impossible policy.I would have to fire the entire team. ”

Both the general manager and the deputy manager who admitted to having published the policy were fired after the incident.