Will the Delta Variant of the COVID-19 end with the waiting tails?
After a year and a half of Covid-19 Pandemia, we are not all aware of how customs have changed when waiting in public.In airports, thematic parks and fast food restaurants have barely made changes when re -organizing their waiting tails.
But, with the progress of the Delta strain, with changes in the vaccination policies of some countries, has the time come for airports, restaurants and other tourist attractions to reflect on the safety and efficiency of their waiting ranks?At a time when governments and commerce have had to decide between closing or remaining open, business, social scientists and travelers are dealing with new policies (and some older issues) about how to wait in public with other people.
Not all queues are equal
Humans wear millennia tails, but he was the Scottish historian Thomas Carlyle in his chronicle of the French Revolution of 1837 the first to mention the concept of "tail".He talked about how the patterns aligned at the doors of the bakeries in a Paris whipped by the famine."The first to arrive was the first to be treated," he wrote.
Possibly, justice and equity are the main reason why people tolerate in a tail, says Donald Norman, an expert in cognitive design and author of The Psychology of Waiting Lines (the psychology of waiting lines)."People get very angry when they think they don't treat them the same as others and see how there are others that sneak," says Norman.
Dick Larson, professor of the American MIT and self -proclaimed "Dr. Waiting Row", agrees."The main complaint of those waiting in a tail is not the delay time, it is injustice, especially when there are people who sneak into you."